Privacy Policy

We, Alam Al Zain Research Group (“We,” “Our,” or “Us”), operate the websites www.alzainresearchgroup.com and www.panelreward.com. Alam Al Zain is an independent, full-service marketing research company, specializing in delivering customized market research and intelligence services to businesses that rely on strategic insights for their planning and decision-making. We focus on creating and managing high-quality online research panels for both consumer and B2B studies, as well as specialized panels tailored to specific industries. As part of our operations, we are committed to maintaining the privacy and security of your personal information. This privacy policy explains how we collect, use, and protect your data when you visit our website, engage with our services, or participate in surveys.

At Alam Al Zain, we are the sole owners of the information collected through our website. We collect only the data that you voluntarily provide us through direct interactions such as filling out forms, sending us emails, or contacting us by phone. We do not sell, rent, or lease your information to third parties. We use the information you provide to respond to your inquiries, fulfill requests (e.g., processing a survey or sending rewards), and improve our services. We may contact you in the future to update you about our services, new products, special offers, or changes to this privacy policy, unless you request otherwise.

1.) Direct Interactions: This includes identity information (such as name, email, and contact details) and financial data (such as payment details) that you provide by subscribing to our services, entering a competition, or completing surveys. We may also collect basic demographic information like address, zip code, education, occupation, household income, etc.
2.) Automated Data Collection: As you interact with our website, we automatically collect information such as your IP address, browsing patterns, and usage behavior using cookies and similar technologies. For more details, refer to our cookie policy.
3.) Third-Party Sources: Through our Panel Reward mobile app, we may collect data from third-party sources to provide surveys and track points earned by users. With your consent, the app may passively collect behavioral data via a third-party meter installed on your device and send it to cloud-based servers. The use of such data collection is subject to regional restrictions, such as GDPR in the EU and CCPA in California.

If you are based in the European Union, California, or any other region with specific data protection laws, you may have additional rights regarding your personal data. We encourage you to inform us of your location so we can ensure compliance with applicable laws.

You have the right to access, update, or delete any personal data we hold about you. You may also choose to restrict the processing of your data, unsubscribe from marketing communications, or withdraw your consent to process your personal information. To exercise these rights, please contact us at info@alzainresearchgroup.com.

In compliance with the Children’s Online Privacy Protection Act (COPPA), Alam Al Zain Research Group does not knowingly collect, use, or share personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can remove that data from our records.

We implement a variety of security measures to protect your personal information. When sensitive data is transmitted via our website, it is encrypted using secure protocols. You can verify the security of these transactions by checking for a lock icon in your browser’s address bar and ensuring the URL begins with "https." Additionally, we protect personal data offline by limiting access to authorized personnel only. Our servers are located in secure environments, and we retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

We retain your personal information for as long as your account remains active or as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Alam Al Zain Research Group processes your personal data in accordance with applicable data protection laws, including the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), when relevant. We rely on legitimate interests, contractual necessity, and your consent as the legal basis for processing your personal data.